Yearly Archives: 2022

At celito We’re Connecting the Community

As the year winds down, it’s time to draw close to our loved ones and reflect on the past twelve months. At celito, that means thinking about how we can keep helping our Raleigh community.

celito is the best fiber business internet provider, internet phone provider, and IT support in Raleigh, NC. We are Raleigh born, Raleigh grown, and we are dedicated to giving back to our local community.

Why We Give Back

celito is passionate about making sure Raleigh remains a dynamic hub of industry, art, and hospitality for years to come. We genuinely love our community, and as a local business, we are deeply aware of our neighbors’ needs.

celito really understands your fiber business internet needs as a Raleigh business. Why? Because we are one, too! 

That’s why we are part of a wide variety of networking events for local business leaders, such as this year’s 1st Annual North Raleigh Chamber of Commerce Business Expo!

celito is always looking to support organizations that have a direct impact on our Raleigh community, but we are particularly committed to three specific areas of philanthropy:

• Active duty military personnel and veterans
• The arts
• Youth organizations

We firmly believe that these causes are the lifeblood of the community. Our troops keep us safe and free, our arts organizations enrich our lives, and our children are our future!

2022: A Year in Review

celito has had a very exciting year, both in terms of bringing high-quality fiber internet to Raleigh and bringing our Raleigh community together.

Some of our event highlights from 2022 include:

The 2022 Inter-City Visit and Leadership Conference

In April, celito was the presenting sponsor for the Inter-City Visit and Leadership Conference in Salt Lake City. This conference brought together business, government, and civic leaders from Raleigh and Salt Lake City to swap ideas about how our similar cities can keep innovating and growing in the future.

Triangle CREW Sponsorship

Throughout the year, celito partnered with Triangle CREW for multiple events. Triangle CREW supports female commercial real estate professionals by providing them with the resources, connections, and visibility to succeed in Raleigh’s dynamic market.

Imagination Ball at Marbles Kids Museum

Marbles is a beloved institution for Raleigh children and families, and we were excited to be part of their grown-up gala. We had a wonderful time, and we helped ensure that kids can continue to discover and learn at Marbles!

Band Together NC’s Might Giveback Concert

There’s nothing better than enjoying some amazing music while giving back to our community! We were proud to sponsor this year’s Mighty Giveback Concert in October, which allowed Band Together NC to connect Triangle area nonprofits.

NC State Military Appreciation Game

celito’s CEO, Sharat Nagaraj, is an NCSU College of Engineering alum, and we were thrilled to help support both the school and local military personnel.

These highlights are just a sliver of our events this past year! Sign up for our newsletter to keep up-to-date on what’s coming next.

Fiber Internet in Raleigh with celito

At celito, we take our role as community members very seriously, and we understand the valuable part our fiber business internet services play in keeping local businesses–and our community–thriving.

celito offers a wide variety of internet solutions to address your Raleigh business needs, including:

• High-speed fiber business internet
• VoIP phone services
• Data center services
• Local IT support in Raleigh, NC

We are passionate about leveraging our unique knowledge and capabilities to take your business to the next level! That’s why we’ve earned a reputation for high quality work, prompt, friendly customer service, and reliability.

Give local a shot and contact us today!

The Difference Between WIFI and Ethernet

What’s your WIFI password?”

This question is so ubiquitous that most people don’t even realize that there are significant advantages to ethernet connections. But what is ethernet? What is WiFi? And when should you choose one over the other?

WIFI and ethernet are both ways for connecting to the internet, which is essentially a language that computers use to send and receive data to each other. The difference is how they connect to the internet.

Whether you should choose ethernet or WIFI is a complicated question but let celito help!

celito is the best internet company in Raleigh, NC. We provide the fastest internet in Raleigh through our business-dedicated fiber internet, as well as VoIP, IT consulting, and data center services.

We are your local internet experts, and we strive to optimize your business. celito offers competitive business fiber internet pricing, combined with expert knowledge and top-notch customer service.

What is Ethernet?

Ethernet provides internet access to devices in a wired local area network (LAN) or wide area network (WAN) through a physical cable connection that transmits data.

When you plug a device into an internet connection with an ethernet cable, it communicates with the other devices in that network via a protocol, which is a network language.

Because you are physically connecting to a local network, ethernet connections offer high levels of security. Your network administrator determines exactly who has access to your network, instead of anyone with the password being able to connect.

Ethernet is also not dependent on radio waves, which means your ethernet connection will also provide greater speed and reliability. There’s a reason that celito’s dedicated business fiber internet is the fastest internet in Raleigh!

Ethernet connections are frequently used by organizations that have a single location and handle sensitive data, such as an office or hospital.

What is WIFI?

WIFI makes use of ethernet technology to ensure on-to-go internet access. Your WIFI router connects to the LAN via an ethernet cable, and then it uses radio waves to communicate between network devices and the router.

While WIFI is extremely convenient, many factors can affect its performance, such as your distance from the router, radio interruptions, or even the way your building is constructed. For the best results, you will want to be within 100 feet of your WIFI router.

The number one reason to choose WIFI is its greater mobility, allowing you to access the internet and communicate with devices on the same network, all without a cable.

Which is Better: WIFI or Ethernet?

Ethernet

• Higher security
• Faster speeds
• Greater reliability
• More complex installation process

WIFI

• Greater mobility
• Good for use at home and with Bluetooth devices
• Inconsistent speed and performance
• Simpler installation process

While every situation is different, ethernet is almost always the best option for businesses. When you need reliable, fast, secure internet, it’s the obvious choice; you just need a professional like celito to help you install it.

Get The Fastest Internet in Raleigh with celito

celito is one of the best internet companies in Raleigh, NC, and when it comes to dedicated business fiber internet, we simply cannot be beaten.

We are Raleigh born, Raleigh grown. That means we understand the local market and your business’s unique needs. We are dedicated to helping our community thrive through innovative internet solutions and extensive philanthropy.

When you work with celito, you gain access to our expert knowledge, friendly staff, and full suite of business fiber internet, VoIP, data center, and IT consulting services. We will find the right internet solution for both your business and your budget!

To learn more about how our affordable business fiber internet pricing, contact us today!

Building Structures and How They Affect Your WiFi

Whether your business is in a historical landmark or a cutting-edge skyscraper, your office space affects your WiFi’s performance. WiFi works by transmitting and receiving radio signals, and a building’s materials and size can disrupt those transmissions.

If your WiFI is experiencing slow speeds, interruptions, or problems connecting, your building may be to blame–and you will need business-dedicated internet professionals like celito to fix it.

celito is the premiere internet company in Raleigh, NC. We provide top-notch dedicated fiber internet to local businesses, as well as IT consulting, data center, and internet phone services.

We are your local business dedicated internet specialists, and we have the internet solutions your office needs.

Size and Space

You may already understand that the closer you are to your router, the stronger the WiFi signal will be. A standard office building needs at least one WiFi access point per 3,000-7,000 square feet.

So, a major consideration for your business is where to place your WiFi router. In a small office, the answer is simple: place the router in a location that is central to the devices that need to connect to it.

However, to cover a larger area, you may want to consider other options. You can look into a WiFi signal booster, adding another router, or even using a more reliable dedicated fiber internet ethernet connection.

You should always consider situating the access point away from walls, reinforced pillars, or large metallic objects. Why? Keep reading to find out!

Once you’ve selected the best access point for your space, you will need help from a local internet company in Raleigh, NC to help configure your equipment and network. The smallest tweaks that can drastically improve performance.

Materials

No matter how you situate your router in your space, the materials used to construct your building can have a major impact on your WiFi. Just like any other radio signal, WiFi can be absorbed and disrupted by other materials.

Construction materials that can have a negative impact on your WiFi performance include:

• Concrete: Concrete is one of the most common construction materials, and it is also one of the thickest–which makes it one of the worst materials for WiFi. Whether it is reinforced with metal or not, concrete blocks WiFi signals.
• Metal: Metal conducts electricity, which means that it can absorb electromagnetic radiowaves like WiFi. Not only can metal in your building’s construction have an effect, but large metal furniture and blinds can also disrupt your WiFi.
• Brick: Similar to concrete, brick is very thick and dense, and it tends to interfere with WiFi.
• Plaster Metal Lath: Many walls and ceilings are coated in plaster, a combination of lime, gypsum, and cement. Plaster slows down WiFi signals, regardless of the wall’s thickness.
• Windows: The glass in windows reflects light, interfering with WiFi signals. Low-emissivity windows are particularly treacherous because they have a metallic film.
• Mirrors: Mirrors are backed with a thin layer of metal. While a small mirror is unlikely to affect WiFi signals, a mirrored wall will.
• Water: While your office may not have a water wall, if your router is positioned near pipes in the wall and the signal has to travel through the water, it can be negatively impacted.

If you have control over your office space construction, consider more WiFi-friendly construction materials. Plywood and drywall have been shown to have nearly zero effect on WiFi signals.

Dedicated Fiber Internet with celito

To optimize your business’ dedicated internet, look no further than the best internet company in Raleigh, NC: celito.

We care about our community, and we make it stronger with our top-notch internet solutions, including dedicated fiber internet, data center, IT consulting, and internet phone services.

celito’s experienced team offers friendly, fast, and local support. Contact us today to give local a shot!

Hardphones vs. Softphones: Which VoIP Business Phone is Right for You?

When it comes to business phones, VoIP (voice over IP) is the way to go. It saves you time and money, all while keeping your business communications running smoothly.

But there’s a question to consider when setting up your VoIP business phone: should you use hardphones or softphones?

Hardphones resemble your traditional desk phone and have a similar user interface, but they are connected to the IP network instead of a phone line.

Softphones are devices, such as a tablet or computers, that have VoIP business phone software installed on another device–effectively turning the device into a phone.

Which is right for your business? The answer depends on your needs. Thankfully, celito’s expert staff is here today to help you make the decision.

celito is Raleigh’s premiere VoIP phone provider. We are a local company that understands your business’ unique needs within the Triangle area market, and we are dedicated to helping our community thrive.

In addition to our VoIP business phone services, we also offer dedicated business fiber internet, IT consulting, and data center services.

Hardphones: Pros and Cons

When replacing a standard business phone, VoIP hardphones will definitely make the smoothest transition.

They look like traditional desk phones, with the main difference being that calls are made over an IP network instead of a phone line. Hardphones feel like the office phones your employees are already familiar with, just with more features and reliability.

Let’s explore the advantages and disadvantages of using hardphones for your business:

Hardphones

Pros

• Greater reliability: Hardphones are not dependent on an external device and are powered via Ethernet, thus offering greater reliability.
• Easy to use: Because they look and feel like traditional phones, they are more intuitive to the average user.
• Clearer connection: Because hardphones are only phones, not a software installed on a device that is running other programs, the call quality is more consistent.

Cons

• Lack of mobility: Hardphones look like regular desk phones and lack the mobility of a softphone installed on a tablet, cell phone, or laptop.
• Slower, more expensive installation: Hardphones require you to purchase hardware, instead of just installing a software or application on a device your business already owns.
• Fewer features: Hardphones cannot be updated as easily and may not offer as many features.

If your employees mostly work in office, at a desk, hardphones are usually the best choice.

Softphones: Pros and Cons

For employees on the go, especially remote or hybrid workers, softphones are an excellent solution. So long as a device has a microphone and speakers, it can be outfitted with business phone VoIP software.

If your business already uses Skype or Zoom, those applications are softphones

Softphones

Pros

• Mobility: Softphone applications can be added to any business or personal device, such as laptops, smartphones, or tablets, for greater portability
• Quick, cheap installation: Since softphones do not require any hardware and are just installed using existing infrastructure, they are cheaper and quicker to install. Many softphone softwares and applications are also free to download.
• Broad array of features and easy updates: Because softphones are software-based, they generally offer more features than hardphones and can be updated quickly and easily.

Cons

• Require training: Softphones use new software or applications that your employees will have to learn how to use.
• Dependent on a device: A softphone is only as good as the device that it is installed on. For example, if a laptop is having issues or struggling to run multiple programs at once, the softphone may not work as well.
• Prone to connection disruptions: Softphones work over WiFi instead of Ethernet and are therefore more likely to experience disruptions during calls.

If your employees have to be able to use their business phone while on location or while working from home, softphones, including browser-based softphones are the way to go.

You may even choose to incorporate both hard and softphones into your business, depending on the different needs of your employees.

celito: Raleigh’s Best VoIP Phone Service

Whether you prefer hardphones or softphones for your VoIP business phone services–or a combination of both–celito is your local VoIP phone provider.

Our VoIP business phone services include:

• celito’s own softphone app, celitoMobile for celito Voice, available on Google Play and the App Store.
• Unlimited local support
• Customized systems and menus
• Spam protection
• Caller ID
• Training videos
• Disaster recovery with georedundancy servers in both Raleigh and Charlotte

Contact us today to get started with Raleigh’s best VoIP phone service.

Vishing: What Is It, and How Can You Prevent It?

If you think you already know everything about phishing, you’d be wrong! Technology is always advancing, and cyber criminals are always refining their techniques.

Today, the staff at celito is taking a deep dive into vishing, or voice phishing. Whether you’re using your personal cell phone or a VoIP business phone, you need to keep your private information safe.

celito is Raleigh’s premiere VoIP phone provider. We are locally owned and operated, and we are dedicated to serving our community.

In addition to being the Triangle’s best VoIP phone service, we also offer business fiber Internet, data center, and IT consulting services.

When it comes to VoIP business phone services, you need a provider who protects your business’ interests. That’s why we are here to warn you about the dangers of vishing.

What is Vishing?

Vishing is a form of phishing that uses phone calls to steal sensitive data. A cybercriminal will call and try to convince the victim to divulge information like credit card numbers, passwords, or social security numbers.

We’ve all received a spotty robocall informing us of something unbelievable, like a warrant for our arrest in a state we’ve never visited; however, not all vishing attacks are as easily identified.

Cybercriminals will often impersonate someone the victim trusts, such as a bank or government agency. This approach is key to social engineering, a technique that leverages human instincts and socialization to trick you.

From this position of power, cybercriminals often use threats of legal action or financial penalties to convince the victim to give them the information they want. They also stress that a decision must be made immediately, giving the victim no time to think it over.

Cybercriminals tend to tie their story to a current event or time of year, such as pretending to be an IRS representative during tax season, to add credibility to their call.

Vishing doesn’t just target individuals; organizations must be on guard as well. To effectively advertise, businesses have to make certain information public–allowing a cybercriminal to find and utilize it in their vishing attack.

Common vishing techniques include:

• War dialing: targeting messages at specific area codes
• Abusing VoIP business phone services: using a VoIP business phone to create a fake number that appears local or related to a specific business or organization
• Caller ID: setting a number to appear as a trusted organization or Unknown on caller ID
• Dumpster diving: gaining phone numbers and other private information from trash
• Tech support fraud: impersonating a tech support employee who has noticed unusual activity and is looking to confirm account information
• Telemarketing attack: claiming that the victim has won a free prize and just needs to give certain information to receive it

How to Prevent Vishing

The number one way to prevent vishing is to never divulge sensitive information over the phone. A legitimate organization will never pressure you to give something like your credit card number over the phone.

If you are concerned the call may really be from a bank, utility company, or government agency, hang up and call the organization’s customer support line. They will be able to let you know whether the message you received was legitimate.

Some other methods for preventing vishing include:

• Never answering a call from an unknown phone number
• Being wary of threats, aggressive language, and unreasonable urgency
• Double-checking that phone numbers are legitimate
• Asking the caller for proof of their credentials
• Avoiding giving your phone number to people or organizations you do not know

celito: Your Local, Secure VoIP Phone Provider

With celito’s business phone VoIP services, you can trust in our experienced, local support.

We are information technology and communications experts, and we have the expertise to personalize our business phone VoIP, data center, IT consulting, and business fiber internet services to your business’ needs.

celito has your business’ best interests at heart. Our dedicated staff does everything we can to deliver superior VoIP business phone services while keeping you safe and secure.

Contact us today to find out what Raleigh’s best VoIP phone service can do for you!