START REMOTE SUPPORT SESSION
START REMOTE SUPPORT SESSION
LOGIN TO CLIENT VOICE PORTAL
OPEN A SUPPORT TICKET
SYSTEM DOWN EMERGENCIES
Network or Server Down
Support line 919.852.1238. Option 1
Phone Down
Support line 919.852.1238. Option 1
NON-SYSTEM DOWN REQUESTS
Email support@celito.net
Provide as many details as possible regarding your issue. Requests in the support queue will be worked on in the order in which they are received.
If you do not yet have access to your client portal system, email support@celito.net to request instructions.
Every client should email support@celito.net to place a non-emergent request.
We will respond during regular business hours (7:45 a.m. – 5:45 p.m., Monday-Friday (excluding company holidays).