Support

START REMOTE SUPPORT SESSION

START REMOTE SUPPORT SESSION

LOGIN TO CLIENT VOICE PORTAL

OPEN A SUPPORT TICKET

SYSTEM DOWN EMERGENCIES

Network or Server Down
Support line 919.852.1238. Option 1

Phone Down
Support line 919.852.1238. Option 1

NON-SYSTEM DOWN REQUESTS

Email support@celito.net
Provide as many details as possible regarding your issue. Requests in the support queue will be worked on in the order in which they are received.

If you do not yet have access to your client portal system, email support@celito.net to request instructions.

Every client should email support@celito.net to place a non-emergent request.

We will respond during regular business hours (7:45 a.m. – 5:45 p.m., Monday-Friday (excluding company holidays).