celito is a great friend of the nonprofits. They assessed our situation completely and really came to us with technology ideas that best fit our needs, not some cookie-cutter proposal.
celito addresses our needs and concerns immediately to resolve them. We don’t have a back order of technical support issues waiting to be addressed. We never feel like just another number when we call for support. That kind of service is rare and really, really appreciated, especially in a business like ours.
It is simple, celito is local. Their service and support is fast and responsive, and the best part is their investment in our community. We can relax knowing celito doesn’t think we are just another client.
From a support standpoint, we don’t really have to think about it. Reliability has been excellent! celito support has been very responsive for the few times we’ve needed them.
We really liked celito. We felt important to them, unlike with some of the other IT companies, where we would be just one rack out of hundreds in the room. Even though they have a significant presence and business, celito’s approach felt more like a boutique operation, where they really tailored solutions to our needs. And they didn’t nickel and dime us on the pricing. We simply had good chemistry with them, too. I got the feeling they would be great to work with. When it comes down to it, so much of choosing to do business with someone has to do with the relationship. That’s something you can’t really put a price on.