Do you have a solid answer to the title question? As a leader in the IT and telecommunications industry in Raleigh, NC, celito is committed to doing what we can to keep businesses in the Triangle prepared for IT-related risk.
The answer “It would be bad” is not good enough. Last week we defined what a disaster is relating to IT in a business. The next step is to analyze your current infrastructure to make sure you’re ready for whatever could happen. Once you know what parts of your business would be affected most, you can come up with a plan for mitigating as much risk as possible.
What we’re referring to is called a Business Impact Analysis. A common definition is the following:
A business impact analysis (BIA) is a key part of the business continuity process that analyzes mission-critical business functions, and identifies and quantifies the impact a loss of those functions (e.g., operational, financial) may have on the organization. (1)
Here are a few questions to get you started:
- What are the tasks conducted daily for your business to run? List them and then prioritize which are the most important for running the business.
- What are the ongoing tasks in each department that are necessary for the business to run month to month or longer term?
- How long could you go without being able to perform a specific function until it starts to affect the business?
- What activities depend on outside services and products? You can start by looking at all the bills you pay each month. Which of these are the most critical and would affect your business the most if you lost availability?
Many different templates and programs are available for you to work through. They are helpful in calculating risk as thoroughly as possible. Here are a few:
- Using a Business Impact Analysis
- Conduct a Business Impact Analysis
- Business Impact Analysis Template
Here at celito, we have conducted our own business impact analysis–for celito’s benefit as well as for the clients who trust us with their telecommunication and IT needs. One solution we have put in place from our analysis is geo redundancy for our celitoVoice platform. If anything happened to our data center here in Raleigh, we have everything backed up on servers in our Charlotte data center, and vice versa. Knowing we have a backup in place to protect our clients helps us sleep better at night. Next week we will discuss the different types of backup available to you.
Check out our post on Defining a Disaster and let us know how we can help you. Tweet us @celitonet if you’ve done the work to prepare your business to survive!